At Coach Reenu, we provide both digital and, where applicable, physical products. This policy outlines how we manage deliveries to ensure a smooth and transparent experience for all clients.
Most of our offerings — such as online coaching sessions, digital guides, e-books, and courses — are delivered electronically.
Access details are shared via email within 24 hours of successful payment.
If you do not receive your access email, please check your spam/junk folder or contact us directly at lifecoachreenu@gmail.com.
Digital products are delivered instantly and are non-returnable once accessed.
If you purchase physical items such as journals, planners, or wellness kits:
Orders are processed and shipped within 3–5 business days.
You will receive tracking details via email once your order is dispatched.
Delivery times vary depending on your location and courier service.
Shipping costs (if applicable) are displayed during checkout and depend on your location and product weight.
We occasionally offer free shipping promotions within India on select products.
We currently deliver to select international locations.
Delivery timelines may vary based on customs processes, local regulations, and shipping carriers.
While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, courier delays, or incorrect addresses may impact shipping timelines.
If your order is delayed or lost in transit, please contact us at lifecoachreenu@gmail.com for assistance.
If you receive an incorrect or damaged product, please notify us within 48 hours of delivery with photos and your order details. We will arrange for a replacement or suitable resolution.
For any questions about shipping, delivery status, or special requests, please reach out to us at:
📧 lifecoachreenu@gmail.com
Discover the power of mindset transformation with Reenu Sebastian. Elevate your life and achieve your dreams through personalized coaching tailored to your unique journey.